FAQ

• The Basics


What exactly does this Website do for me? I still don't get it.
Well, LocalBizSeminar satisfies a simple need for you: it allows you to make an online reservation for a meeting you’re considering holding in the Bay Area, using our office facilities. You can search our online Calendar for available dates and times, request the particular facilities and services you need, and get a confirmation email when your request is approved by us. The payment estimate for renting our Seminar Room will be in the email, or we will contact you for further questions, in case you need help with marketing your presentation or class.

How do I learn more about this application, LocalBizSeminar?
Read thru all these FAQ answers here, and then return to our Homepage, try registering and reserving an Event. For more complicated services needed, such as Internet Marketing of your Events, please contact us directly.

What kind of Events would your Seminar Room be most suitable for?
Basically, small business events. We have hosted for-profit and non-profit organizations holding breakfast meetings, lunchtime brown-bag presentations, all-day or half-day classes on new technologies, product demos and even wine & cheese Business Mixers.

What kind of Facilities are available for rent at this location?
Look for full details of what’s available and included under the tab called Facilities on the Homepage.

Is this your only location for Seminars?
Cupertino, CA is our first location, and we’re definitely planning on bringing up similar facilities in other cities worldwide, all reservable through this single Website. Stay tuned. Click on the Tab called Locations at the top of the Homepage.

How are multiple LocalBizSeminar locations beneficial to me?
Renting a room and timeslot from us is NOT like renting a Hotel ballroom for your presentation. You can hold your same Sales-pitch event with similar facilities in multiple locations, and if you wish, we can help you market all of them online and offline, in a consistent manner. For example, contact info on all attendees can be entered into a SINGLE database for you, classified by your date and location of presentation. Your Website can directly point to your own Calendar of Events as well as our LocalBizSeminar Calendar. Your PowerPoint slides, flyers to be printed or handouts photocopied locally, once given to us, will be ready for you at each location when you arrive!

Are you open on Weekends too, for Events?
Each location may have its own availability restrictions. For the Cupertino location, yes, the Seminar Room will generally be available at your disposal 7-days a week, from 7AM to 9PM. Contact us for special Holidays or for Blackout periods shown on the Calendar. Weekends are sometimes more appropriate for some Seminars and Mixers, with less traffic, easier parking and quieter.

Are the Events visible to anyone visiting this website?
That’s the main idea! Even if the event is not generally ‘open to the public’, anyone coming to the LocalBizSeminar website can look at the online Calendar, and drill down to details of any particular confirmed event. Also, this helps prevent double-booking of the same time-slot. On the other hand, you get free publicity for YOUR event when another user is looking at the Calendar for attending another unrelated Event.

Must all Events be free and open to the public?
Not at all! You can decide if it’s free, or pre-paid only, or collect entrance fees on-site. You can decide if it’s a public or private event.

• Reservations


Is online the only way to Reserve and/or Cancel event bookings?
Not at all! We would prefer online bookings, but you can call us anytime, or leave a message, or Fax your reservation information to our secure e-Fax number, or email us.

Do I have to put in ALL my Event information, at one time? No, you can simply register with basic information about yourself initially, creating a username and authenticating it from the generated email, then changing your password. Later, when you need to make a Seminar reservation, you can login, select your timeslot and facilities needed. A confirmation email will be sent to you, and you can see your Event anytime, after approval, on our online Calendar. Later, you can login anytime, and request changes to your Event details.

Do I have to put in ALL my information, including credit card info?
No credit card needed, since no online payment is required at time of reservation. Either we will bill you later (before the Event) or you can give us your credit card info manually by phone, Fax or email. For regular LocalBizNetwork customers with monthly payments to us, same payment methods can be used, and you will be charged/billed only after the actual event takes place.

Can I make reservations for regular weekly or monthly meetings at your location?
Yes, we would prefer that too! It guarantees room availability, it shows up on our Calendar, and you can setup payment method onetime for the series of Events. Your attendees will also like the predictability of attending your event during the same time of the week or month.

For each Event, can I keep the same set of facilities needed and what if I want some changes?
Yes, that’s the whole idea of setting up your User Profile at www.LocalBizSeminar.com: you don’t need to repeatedly tell us how many people will be attending or what food/drinks you would need, or even re-type your repeated Event details. However, anytime you want some changes for a particular event, just change the settings upto 2-days before the Event; you can even change the detailed flyer uploaded.

What if I forgot my Password?
This is understandable, if you make reservations only occasionally. Like other online applications, you can click on the “Forgot Password” link, and we can email you a temporary password to your original email ID that you registered with.

What if I forgot my Username also?
The username is usually your full email ID, try one or more, if you have several IDs. If nothing works, ignore your old registration, register again or contact us.

If I wish to register and reserve for a tentative Event right away, do I "get stuck" with it forever?
Not really; you can just log back in and Cancel 1-day before the actual Event; you might want to let potential attendees know of the cancellation, of course.

What is the Cancellation penalty?
However much we try, circumstances beyond your control or ours may force you or us to cancel a scheduled Event. The Cancellation penalties, if any, are spelled out in full detail; just click on the Cancellation Policy link at the bottom of the Homepage.

Will I get a ‘Reminder email’ or call, before an event?
Yes, an automated email will remind you helpfully, in case you made the reservation much earlier, or if it’s a periodic event, or if it’s for an Event you meant to Cancel, but didn’t.

Can I get the emails sent to two email IDs, either both mine at work and home, or to my associate also?
No, not currently; however, if there’s interest in this need, we will make it happen. You can always forward the email to yourself or several associates.

• Website usage


How do I find the permanent link for the Event I just signed up for, so I can email it to my Attendees?
This will be in your Event Confirmation email; just forward it to anyone, or to your entire email database, or we can do it for you, and track email ID bounce-backs.

Can I look for a particular Event on your Calendar?
Yes, use our Search button on the Calendar page (only future Events shown).

Can I export my own reservation record history to an output file, or for printing, for my own reference?
Yes, after you login, you can list, export or printout all your historic reservation data, to a Text-file or CSV-file.

Am I exposing my private financial or identification data to everyone online? Will it be safe?
Your confidential database will reside on our own servers in a password-protected area which only YOU can access. We will not access it or use it for any other commercial purpose. No financial records are involved. You can also choose to describe your Event WITHOUT revealing your name as the Presenter.

What are the terms and conditions of use of LocalBizSeminar?
Please click on Terms of Service at the bottom of the Homepage.

What is the privacy policy of LocalBizSeminar?
Please click on Privacy Policy at the bottom of the Homepage.

How can I contact the people behind LocalBizSeminar?
Please click on the Tab called “Contact Us” at the top of the Homepage.

Can I use your application, LocalBizSeminar for another similar application I need?
Yes, you can, we do such customization projects all the time; please contact us directly.

How do I find out when a new Event is available?
For your convenience, you can sign up for email Alerts from our LocalBizSeminar Calendar!

How do I report a problem with your Website?
For your convenience, you can click on “Contact Webmaster” at the bottom of any page, or simply send direct email to support@localbizseminar.com.